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Help & Support
Everything you need to get the most out of Tally.
Getting Started
Your first 15 minutes with Tally
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Connecting your equipment
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Setting up your service schedule
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Features
Understanding alerts
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Auto-recovery explained
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On-call TD rotation
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AI Autopilot rules
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Pre-service checks
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Session recaps
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Remote control
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Troubleshooting
Stream went down
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ATEM disconnected
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OBS not responding
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Audio issues detected
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Equipment offline between services
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Billing & Account
Managing your subscription
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Trial information
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Refund policy
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Does Tally work without an ATEM?
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Can I use Tally for a one-time event?
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What happens if my internet goes down?
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Is my video stream data stored?
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Can multiple TDs use Tally?
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Still need help?
Reach us at
support@atemschool.com
Connect
48 hr
Plus+
24 hr
Pro
12 hr
Managed
15 min
Mon-Fri 9-5 ET + service windows